FAQ

I NEED THE FOLLOWING INFORMATION:

BIKE MODEL AND YEAR

WHAT COLOR SHOULD THE LEATHER BE?,

BUCKLES AND STRAPS ?

IF ANY BOTTLE HOLDER ?

THE FULL NAME AND BILLING AND DELIVERY ADDRESSES, OR SIMPLY COPY A PICTURE IF YOU KNOW DIRECTLY WHICH BAG OR SEAT

It's best to fill out the request form on the respective page for the bag, then I'll already have the most important information. Specifying the exact model in the form also helps me. If there are any questions, we will clarify them afterwards by email.

Payment is made by bank transfer - you will receive the bank details from me as soon as I have made your bag. After a production time, you will receive a photo of your bag by email. After receipt of payment, your piece of jewelry will be sent by post on its journey.

The color of the bag and the strap/buckle combination can be chosen. Unfortunately, requests for a different size and bag shape cannot be taken into account.

I'M FREQUENTLY ASKED ” HOW MANY LITERS FIT IN ?” I've never calculated this, I can only provide information on the external dimensions of the bags

Die Taschen sind alle über den Schloßbügel mit einem kleinen Vorhängeschloss abschließbar (nicht im Lieferumfang). Taschen ohne Schloßbügel bieten wir aus technischen Gründen nicht an.

Um Lasermotive zu erstellen brauche ich vom Kunden eine Datei wie zB. Jpeg oder PDF. Keine Word- Dateien. Bitte Schwarz-weiß-Bilder, keine Grautöne und auch keine Farben.
Ich selbst stelle keine Vorlagen her, der Kunde muss die liefern.

Orange, red, white, gray, anthracite, yellow, blue. I need a one-time surcharge of 10 euros per order for all colors except black, as this requires a changeover of the machine and a sewing process and requires special care when polishing the edges (black).

Depending on the model, the bags are secured individually, either with the included straps or quick-change bolts. There are no pockets where no fastening material is included

After receipt of payment, we create the invoice and the package label. Your package is therefore not yet with the postman at the same time. Seats in particular are then first glued, sewn, sealed, etc., before they are even packed. Please be patient even if it is difficult ;o)

Please contact me mainly by email, I will be happy to answer them as soon as possible.

I AM A ONE-MAN BUSINESS AND HAVE BEEN WORKING A 60 HOURS WEEK FOR OVER 20 YEARS. Unfortunately, this does not allow any customer visits. I ask for your understanding.

Gel distributes the punctiform load over the surface. The wider the seat, the more gel helps. The wider a seat, the more comfortable it is - or have you ever felt uncomfortable on an unpadded beer bench?

My Opinion: The main cause of buttock pain is 95% not due to any sitting in general, but the fact that people sit in the office for 8 hours and then at home on the couch. Most of us are just too untrained. We have to admit that, I don't exclude myself. Another cause can also be the seating position, which can be influenced with footrests and handlebars.

Ich habe mir schon oft überlegt nur noch Dunkelbraun anzubieten. Jedes Leder reagiert anders beim Färben und was nachher dabei raus kommt weiß man vorher nicht. Dinge so zu färben daß sie wie bereits angefertigte Sachen aussehen ist gänzlich unmöglich. Auch ist die Farbe die Sie auf LED oder Retina- oder sonstigen Bildschirmen wahrnehmen unterschiedlich. Auch Brauntöne die nicht nach "Vintage" oder "used look" aussehen geht nicht, es wird immer scheckig.

Only carefully selected leather is used. I am mainly supplied by two German tanneries.

AFTER DELIVERY I MAY RETURN THE VAT

FOR THIS I NEED:

1. EITHER AN INVOICE STAMPED BY THE CUSTOMS OFFICE IN THE ORIGINAL

2.OR THE DHL CUSTOMS DECLARATION DOCUMENTS,

COPY WITH THE INVOICE

AND ALWAYS YOUR BANK DETAILS ( IBAN AND ! BIC CODE )

ALL MAILED TO ME. PLEASE UNDERSTAND THAT I DO NOT ACCEPT PHOTOGRAPHED DOCUMENTS.

(BACKGROUND IS – I HAVE TO JUSTIFY MYSELF TO THE TAX CUSTOMER AND IT TAKES ME TIME, THAT TAKES MY TAX ADVISER TIME, BOOK AND ACCOUNT MANAGEMENT, ETC. PLEASE ALL WITHIN 14 DAYS AFTER RECEIVING THE GOODS.

I AM NOT OBLIGATED TO THIS - mind you

SO PLEASE HELP WITH PROPER DOCUMENTS )

I ONLY WORK FOR END CUSTOMERS, I PLEASE UNDERSTAND

BAGS AND SEATS THAT DIFFER IN SIZE OR CUT FROM THOSE I SHOW,

OR SIGNIFICANTLY DIFFER IN STYLE I NO LONGER MANUFACTURE.

THIS ALL ENDS EVERY TIME WITH 70 EMAILS, 3 PHONE CALLS AND FINALLY IT IS NOT RIGHT. YOU WILL UNDERSTAND - I DON'T WANT TO DO THIS TO ME ANY MORE.